If you are having a problem logging in to your account or seeing the error message " Username and/or Password are incorrect. Please try again", there may be a number of reasons for this:
- The email/ password combination you are entering is incorrect. There is a spelling mistake in the email/ password you have entered. > To avoid this please ensure there are no spaces before, or after your email/ password and check that the CAPS LOCK is off.
- In some cases, clearing your browsing history and cookies could help as well.
- Additionally, keep in mind that Password mast be at least EIGHT characters long, contain at least 1 number 1 capital letter. White spaces or special characters are not allowed except the following characters @ $ % _ # ( )
In order to Reset your Password, Click Forgot Password? https://account.ampglobal.com/
Enter Your Email Address you used to submit your original account application > RESET PASSWORD
It will email you a reset password to your official email address